Case Study: Melissa Belton
Key Conveyancing Services
“Tammy gave me the confidence to make some pretty difficult decisions and guided me to create and structure my business so I was able to run the business instead of always working in my business.”
Melissa Belton
Key Conveyancing Services
The Challenge
Melissa is the owner of Key Conveyancing Services, where her team of nearly 20 staff help people transact their property sale or purchase as smoothly as possible.
Before working with Tammy, Melissa felt like she had no direction in where her business was going or how it should be structured.
- Feeling lost
- Lacking direction and structure
- Lacking confidence to make big decisions
- Constantly working in her business
The Outcome
Tammy has guided Melissa and held her accountable to take the actions required to be able to run her business, rather than just work in it.
- Confidence to lead and evolve her business solo
- Creation of leadership team
- Increased organisation and structure
- Improved customer experience
Don’t just take my word for it!
Here’s a taste of what others have to say.
Bronwen Whyatt
March 23, 2026
Tammy's Customer Journey workshop was fun, practical and focused on giving me an outcome in the form of a working document to guide streamlining our processes.
Maria Cunningham
March 21, 2026
Fabulous insightful session with the wonderful Tammy Edwards. Mapping out our Customer Journey, allowing our customers to receive prompt, attentive nurturing services whilst streamlining these processes to provide more efficiency for our business.
Naomie Ronson
March 4, 2026
Tammy's Table has quietly become one of my favourite parts of the month. It’s not just about business chats, it’s the conversations, the laughs, the honesty, and being in a room where everyone genuinely wants to see each other do well. I always walk away feeling re-energised and ready to get things done. Just good people, real conversations, and so much encouragement. Thank you, Tammy Edwards, for creating such a wonderful community!