Case Study: Lena and Stuart MacRae
Seated Massage
“Tammy helped us streamline our business and achieve goals we’d only dreamed of. Her guidance has been invaluable in creating a business that works for us.”
Lena and Stuart MacRae
Seated Massage
The Challenge
Lena and Stuart MacRae are the owners of Seated Massage, a Certified B Corporation delivering corporate and event massage services nationally.
While their business was thriving, they faced several challenges:
- A lack of streamlined systems, causing inefficiencies and a hands-on
workload - Difficulty stepping away from day-to-day operations
- A need to address pain points in marketing, finances, and overall
operations - The global pandemic, which brought significant uncertainty and
challenges.
The Outcome
Since starting coaching with Tammy in September 2019, Lena and Stuart have achieved remarkable progress in building a more efficient and sustainable business. With Tammy’s guidance, they reviewed every aspect of their operations and implemented systems that allow the business to run smoothly, even in their absence.
Key results include:
- Streamlining systems and creating a comprehensive business budget
- Addressing critical pain points across marketing, finances, and
operations - Appointing an Operations Manager to support long-term success
- Staying accountable and focused on key actions during the pandemic
- Building a stronger, more resilient business prepared for future growth
Don’t just take my word for it!
Here’s a taste of what others have to say.
Hannah Willsmore
October 18, 2024
I attended Tammy's Systems workshop which was fantastic. I am currently in the process of taking on a team to work with me, so this was the perfect timing. I have lots of things that I can now implement in my business to help me systemise and allow my business to grow. Thanks Tammy! Edited to add that I have also been a member of Tammy's Table recently - It's been so nice to connect again with other business owners and definitely makes you feel less alone in your challenges. Tammy is a great facilitator and ensures everyone has the opportunity to share and receive support from the group. Highly recommend!
Kylie Meznar
October 3, 2024
Tammy has a honed gift of meeting business owners right where they're at. She listens, she carefully considers, she guides. Tammy genuinely wants her clients to succeed and we're so thankful to have her in our corner. After one strategy session, I'm clearer on the steps to take next and encouraged to take them. Thank you Tammy!
Lisa Meakin
July 30, 2024
I highly recommend Tammy as a business coach! She has been such a wonderful support to my business - helping me to streamline my practices, increase my client base and to introduce time saving practices that give me more time to work ON my business not IN it. You are a star Tammy!
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