Case Study: Lena and Stuart MacRae

Seated Massage

“Tammy helped us streamline our business and achieve goals we’d only dreamed of. Her guidance has been invaluable in creating a business that works for us.”

Lena and Stuart MacRae

Seated Massage

The Challenge

Lena and Stuart MacRae are the owners of Seated Massage, a Certified B Corporation delivering corporate and event massage services nationally.

While their business was thriving, they faced several challenges:

A lack of streamlined systems, causing inefficiencies and a hands-on
workload
Difficulty stepping away from day-to-day operations
A need to address pain points in marketing, finances, and overall
operations
The global pandemic, which brought significant uncertainty and
challenges.

The Outcome

Since starting coaching with Tammy in September 2019, Lena and Stuart have achieved remarkable progress in building a more efficient and sustainable business. With Tammy’s guidance, they reviewed every aspect of their operations and implemented systems that allow the business to run smoothly, even in their absence.

Key results include:

Streamlining systems and creating a comprehensive business budget
Addressing critical pain points across marketing, finances, and
operations
Appointing an Operations Manager to support long-term success
Staying accountable and focused on key actions during the pandemic
Building a stronger, more resilient business prepared for future growth

Case Study: Lena and Stuart MacRae

The Challenge

The Outcome

Don’t just take my word for it!Here’s a taste of what others have to say.

Don’t just take my word for it!
Here’s a taste of what others have to say.