Ilona Reid
Hi, my name is Ilona and I’m the behind-the-scenes office chick at Caprice Cars—your go-to chauffeur company where promptness, reliability, professionalism, and safety aren't just buzzwords, they’re our daily standard.
While our drivers are out on the road delivering five-star service, I’m the one keeping the wheels turning smoothly from the office. From handling bookings and coordinating schedules to managing customer service, driver logistics and all things finance (that's a loose term but makes me sound even more important), I’m your first point of contact—and usually your favorite one (just saying).
Whether you’re calling to arrange a last-minute airport transfer, need help customizing a corporate account, or want to make sure your VIP arrives on time and in style, I’m the one picking up the phone. You won’t get a machine. You won’t get passed around. You’ll get me.
And yes—we also do everyone’s favourite pastime: wine tasting. Whether it’s a girls’ day out, a birthday celebration, or just because you deserve it (you do), we’ll get you there and back safely and in style.
All our drivers are insured, registered. police cleared and accredited which simply means have all our paperwork sorted. up to date and are safe to travel with.
I take pride in ensuring everything runs like clockwork behind the scenes so that our clients can enjoy a seamless, stress-free ride—every single time. Our team may be on the road, but I’m the engine in the office, making sure every detail is covered with care.
So, go ahead—call us. You’ll get me.
And I’ll make sure you get where you need to go, the right way.
Oh and don't worry ... I'm not one of the drivers so you will get to where you need to safely and on time .... not driving around the Bunnings carpark trying to find the exit!
Don’t just take my word for it!
Here’s a taste of what others have to say.
Joining Tammy's Table has been one of the best business decisions I've made. From the very first meeting, I felt genuinely welcomed. Tammy has created such a warm, supportive environment where everyone feels comfortable sharing their experiences, challenges and ideas. There is a real sense of trust and confidentiality, which makes it easy to be open and honest. Every member brings a wealth of business experience, and I always walk away having learnt something new. The monthly topics are thoughtfully chosen and explored in depth, and I've implemented many of the ideas and strategies we've discussed into my own business. As a small business owner, it can sometimes feel like you're making every decision on your own. Tammy's Table has become an extension of my support network. It's reassuring to know there is a group of like-minded business owners who genuinely want to help each other succeed, and that I can reach out between meetings if I need advice or another perspective. I've also loved being able to contribute my own experiences and support others. It's a community where everyone has something valuable to offer. If you're looking for genuine connection, support and practical business wisdom, I highly recommend Tammy's Table.
Tammy's Customer Journey workshop was fun, practical and focused on giving me an outcome in the form of a working document to guide streamlining our processes.
Fabulous insightful session with the wonderful Tammy Edwards. Mapping out our Customer Journey, allowing our customers to receive prompt, attentive nurturing services whilst streamlining these processes to provide more efficiency for our business.